FREQUENTLY ASKED QUESTIONS
Do you take custom commissions?
Yes. Email firstname.lastname@example.org to enquire about custom commissions.
Are your pieces knit by hand?
Do you ship worldwide?
Yes. Everywhere in the world.
Why is postage upwards of $20?
Knitwear is heavy and bulky- the heavier and bulkier the item the more costly the postage. We also pay for 'extra cover' on the occasion that your parcel is lost or damaged during transit.
I missed out on a piece, can you remake it for me as a custom commission?
I can re-make something similar however each piece is only made once- that's what makes them one-of-a-kind.
How do custom commissions work?
Once you send me an email, I will respond with some designs and colors available and we go from there.
If I change my mind can I return my piece?
We do not take returns for change of mind.
How do I care for my piece?
Hand wash only (do not use machine hand wash setting). Add wool detergent to luke-warm water. Gently squeeze knits and soak well. Roll in a clean towel to remove excess water. Dry flat.